Sustainable cities and the e-scooter micromobility from the providers point of view: the case of BIT and Reby

Abstract

Crossing cities, it is noticeable that e-scooters, a new silent and highly technological
means of transport, are becoming part of traditional urban transport, dominated
by cars and private vehicles or public transport. Investigating e-scooter experiences
within public and private paradigms can reveal insights for sustainable
urban mobility, addressing the overlooked role of private providers in organization,
decision-making, and governance opportunities. This paper explores, and
discusses, this emergent urban practice of micro-mobility, in light of providers’
operations. Authors carried out semi-structured interviews with two of the leading
providers of e-scooters in Italy. The findings provide policymakers with a framework
for policies to be adopted in the governance of micromobility.